1. Types of Information We Collect

Personal Information You Provide

• Name, email address, phone number, and mailing address.
• Donation and payment information, processed through secure third-party processors.
• Veteran status and service history, when needed for program eligibility.
• Volunteer interests and availability.
• Event registration details.

Automatically Collected Information

• IP address, browser type, and device information.
• Pages visited and time spent on site.
• Referral sources such as Google or social media.

Sensitive Information

We collect limited health or military service data only for program purposes and only with your consent.

2. How We Use Your Information

• Process donations and issue tax receipts.
• Deliver newsletters, program updates, and event invitations.
• Manage volunteer opportunities and membership, including Guardian’s Circle.
• Provide services such as Operation Rewire and Code Calm.
• Improve our website and programs.
• Comply with legal obligations, including IRS reporting.

3. Sharing Your Information

We do not sell your personal information. We share data only in the following situations:

• With service providers such as payment processors and email services under strict agreements.
• For legal compliance or protection of rights.
• With your consent, such as for testimonials or event photos.
• In anonymized, aggregate form for reports and funding materials.

4. Data Security

We implement reasonable security measures, including SSL encryption, access controls, and secure hosting, to help protect your data. However, no online transmission is 100% secure.

5. Your Rights and Choices

• Opt-out: Unsubscribe from emails at any time.
• Access/Update: Contact us to review or correct your information.
• Delete: Request data deletion, subject to legal retention requirements.
• Do Not Track: We honor browser privacy signals.

6. Children’s Privacy

Our site is not directed to children under 18, and we do not knowingly collect their information.

7. Third-Party Links & Services

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Cookies & Tracking

Our website may use cookies or similar tracking tools to improve functionality, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.

9. Data Retention

Donor records are kept for seven years for IRS compliance. Other information is retained as needed to support our mission and operations.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

Questions? Email info@caringsoulsforveterans.org or write to:

Thank you for supporting our mission to honor military healers and prevent Veteran suicide.